ISO 9001 specifies the quality management and related systems of Kaleidoscope Paints Limited. The systems requirements are aimed at achieving customer satisfaction by consistently providing conforming product and meeting or exceeding customer requirements through application of the system, continuous improvement and the prevention of nonconformity.

This ensures Kaleidoscope Paints Limited adequately identifies customer requirements, through all quality management system processes, to achieve customer satisfaction with a closed-loop (Plan, Do, Check, Act) methodology.

This applies to all product categories and satisfies the requirements and intent of ISO 9001:2000 and defines the policies, objectives, responsibilities, and requirements for the organization's quality management system. This defines the quality management system which:

• Establishes the framework for providing outstanding value to customer through process improvement, increasing quality, and productivity

• Authorizes and governs the creation and implementation of subsidiary quality related documentation

• Provides direction to personnel in defining and implementing effective, flexible, and compliant quality plans and procedures

• Provides evidence to customers, suppliers, and employees commitment to establishing and maintaining practices that maximize product and process quality

• Establishes the benchmark/criteria for measuring progress and improvement

• Emphasizes prevention over detection.